Privacy Policy

1. Introduction

At Ozi, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when using our platform.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and payment information.
• Usage Data: Information about how you use the platform, such as interactions, device information, and IP address.
• Travel and Parcel Information: Details related to your travel itinerary you provided for the purpose of sending parcels or receiving parcels.

3. How We Use Your Information

We use the collected information to:

• Provide and improve our services
• Facilitate communication between travelers and senders
• Process payments and verify transactions
• Send relevant updates and promotions
• Provide customer support
• Ensure safety, fraud protection, and security

4. Data Sharing

We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers who assist in the operation of the platform (e.g., payment processors, analytics services). These third parties are required to maintain confidentiality and use the data solely for the purposes we specify.

5. Data Security

We employ security measures to protect your data, including encryption and access controls. However, no data transmission or storage system can be guaranteed 100% secure, and we cannot ensure the security of your data transmitted through the platform.

6. User Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to any inaccurate data
• Request the deletion of your account and data, subject to legal and operational obligations

7. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Cookies

Ozi uses cookies and similar technologies to enhance your user experience. Cookies are small files stored on your device that help us improve website performance and personalize your interactions. You can manage your cookie preferences in your browser settings.

9. Third-Party Links

Our platform may contain links to third-party websites. These websites have their own privacy policies, and Ozi is not responsible for their practices or content.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@ozionline.com or through our platform’s contact form.

By using Ozi, you acknowledge that you have read and understood both our Terms and Conditions and Privacy Policy.